Online Banking & Bill Pay Security Guidelines

AVB Online Banking & Bill Pay Security Guidelines

  • Do not use public or other unsecured computers to access AVB Online banking.
  • Only access AVB Online banking by starting from the Allegheny Valley Bank website: https://www.ilovethatbank.com
  • Check your last login date/time every time you log in.
  • Never leave a computer unattended while using online banking. Make sure you have logged out of AVB Online banking when finished.
  • Review your account activity for unauthorized use. Review account balances and detail transactions regularly (preferably daily) to confirm payment and other transaction data and immediately report any suspicious transactions to your financial institution.
  • View transfer history available through viewing account activity information.  
  • Whenever possible, use Bill Pay instead of checks to limit account number dissemination exposure and to obtain better electronic record keeping
  • Take advantage of and regularly view system alerts; examples include:
    • ​Balance alerts
    • Transfer alerts
    • Password change alerts
    • ACH Alerts (for cash management users)
    • Wire Alerts (for cash management users)
  • Do not use account numbers, your social security number, or other account or personal information when creating account nicknames or other titles.
  • Whenever possible, register your computer to avoid having to re-enter challenge questions and other authentication information with each login. 
  • Review historical reporting features of your online banking application on a regular basis to confirm payment and other transaction data.
  • Never conduct banking transactions while multiple browsers are open on your computer.
  • Take advantage of transaction limits. Establish limits for monetary transactions at multiple levels: per transaction, daily, weekly, or monthly limits.
  • Use separate accounts for electronic and paper transactions to simplify monitoring and tracking any discrepancies. 

If you have any reason to believe your Allegheny Valley Bank account(s) have been compromised, notify your local branch immediately! 

Please note that these tips are intended to be suggestions to help you protect your information, and will not determine liability from unauthorized transactions.