General Security Guidelines

General Online Security Guidelines

  • Use the latest version of your browser and update your computer with the most recent security patches. Software vendors, such as Microsoft, work hard to update programs to make them more secure. Check software vendor’s websites regularly to ensure that you have the latest versions of the software you use. 
  • Use “stronger” passwords on accounts. Avoid easily guessed passwords on important online accounts. It is generally a good idea to avoid using passwords that can be found in a dictionary. Try incorporating ‘special’ characters (!@#$ %^&*) and numbers into passwords.
    • Never share your passwords with anyone.
    • Change your passwords regularly.
      • The simple act of changing your passwords at regular intervals (we recommend every 30 days) can help protect your information. We require password changes at least once a year, but it is a good idea to do it more often.
  • Do not use the “Auto-Complete” features of browsers. Turning this feature off in your browser helps to ensure that your password remains confidential and is not left behind for the next person who uses that computer.
  • Be Aware of the people around you! Do not fall prey to 'shoulder surfers' who try to determine your password by watching you type. 
  • Make sure you have installed antivirus software and keep it up to date. Installing protective software can greatly assist in keeping your online experience safe. Make sure that your antivirus software is updated as frequently as possible, as new viruses are released daily. Also consider installing spyware-removal and personal firewall programs. Many good programs are available free for home users. 
  • Be aware of email scams. Email is not private, and can be read at various points as it leaves your computer and arrives at its destination.
    • Never send confidential or private financial email to anyone without employing encryption technologies.
    • Never give your password to anyone via email.
    • Be wary of ‘phishing’ scams where official looking email (from a credit card company or bank) asks you to download software, update your account information, or visit a particular web site.
    • At no point will Allegheny Valley Bank send you an email that you are not expecting. Allegheny Valley Bank employees will never request confidential financial information from you via email unless prior secure communications have been put in place.
    • If you receive an email from someone claiming to represent Allegheny Valley Bank that you were not expecting, and it asks for personal financial information, please forward it to webmaster@avbpgh.com and delete it.  
  • Recognize potential threats in using public computers such as those available at libraries or hotels.
    • Any computer that you do not control may be tampered with by other people and should be considered suspect.
    • Malicious programs such as viruses, key stroke-loggers, and spyware can easily be installed and transmit information to a third party.
    • It is generally a good idea to refrain from accessing online banking accounts that contain private or personal information from a public computer.
  • Make sure that an E-commerce site uses encryption (SSL) before you transmit personal or financial information.